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Feeling inquisitive? Have a read through some of our FAQs or contact our supporters for help.
How can I track my shipment?
You can easily track your shipment through our social media channels where daily updates are posted hourly regarding different consignments. Simply provide your assigned tracking number to any member of our team and you will be sent a link to the channel.
What types of transportation do you offer?
At impex, We offer a variety of transportation options including air freight, ocean freight, and road transportation. Depending on the nature of your shipment and your specific requirements, we can recommend the most suitable mode of transportation for you.
What regions do you operate in?
We operate in Uganda, Kenya and China. Our network covers all provinces of China and our main head quarters in Guangzhou with presence in Mombasa Kenya as a key linkage to Uganda.
How do you ensure the safety and security of your goods?
We prioritize the safety and security of your goods throughout the entire logistics process. We partner with insurance service providers to cover lead time as well as implement strict security measures, employ advanced tracking technologies, and work with trusted agencies to ensure that your goods are protected at all times.
Still have question?
Can’t find the answer you are looking for? Please chat to our friendly team.
Headquarters
kampala plaza shop g7
Phone: +256 777 013840
Email: info@guanzhouimportexport.com
Hours: 8:00 - 17:00, Mon - Sat
Proud to Deliver
Excellence Every Time
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